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Portable Toilet Waste Handling and Disposal in Boston, MA

How the waste from a Boston portable toilet is hauled and disposed of under Massachusetts rules, from pump-out to an approved disposal site.

  • Standard units, ADA units and handwash stations
  • Construction sites, festivals and private events
  • Delivery, servicing and pickup scheduled around your dates

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Waste Disposal

Waste Handling and Disposal: what it covers

Quick answer

In Massachusetts, removing or transporting septage or the contents of portable toilets requires a Board of Health permit, under Title 5 at 310 CMR 15.500 to 15.505 and MGL c. 111 section 31B. Haulers take the waste to an approved disposal site. Local boards of health may set stricter rules, so the local permit is checked for each job.

Waste Handling and Disposal illustration for Boston, MA

Every portable toilet produces waste, and the rules for moving it are set in Massachusetts law. A hauler that removes or transports septage, or the contents of a portable toilet, must hold a Board of Health permit. The rule is set in Title 5 of the state environmental code, at 310 CMR 15.500 to 15.505, and hauler permits are issued under MGL c. 111 section 31B and 310 CMR 15.502.

The permit is a Board of Health permit, and the board that issues it is the one for the place the waste is removed from or taken to. Local boards may set stricter rules than the state, and a permit application for a hauler in one town may ask for more than the state text does. The provider keeps its permits in order, and the site should ask to see them.

The waste is taken to an approved disposal site. The site is named by the hauler and approved under the state rules, and the waste is not left at the job or the event. The provider's obligations for the waste run from the moment the unit is emptied until the disposal is complete.

Service area
Boston & Suffolk County
Availability
Call to reach a local provider
Warning signs

Signs you need waste handling and disposal

Wear gloves and keep the waste out of reach of the public. Never empty a unit into a storm drain, a catch basin or the ground, and report any spill to the provider straight away.

  • A site where a neighbor or a crew is emptying a unit into a drain or a catch basin
  • A job where the waste is stored on site longer than the schedule allows
  • A hauler that cannot show a Board of Health permit on request
  • A town whose local rule differs from the state text on a hauler's application
Our process

How our waste handling and disposal visit works

  1. Check the hauler's permit

    Ask for the Board of Health permit that covers the removal and transport of the waste, and check that it is current for the town where the work is done.

  2. Empty the unit at the set visit

    The waste is removed from the unit during the scheduled visit and not left standing on the site.

  3. Transport under the permit

    The waste is carried in a sealed holding tank on the permitted vehicle, and it is not discharged anywhere except an approved disposal site.

  4. Dispose at an approved site

    The waste goes to an approved disposal site, and the provider keeps the record of the disposal.

  5. Record the removal

    The visit and the disposal are recorded, so the site and the local board can see what was removed and when.

Does a hauler need a permit in Massachusetts?

Yes. A Board of Health permit is required to remove or transport septage or the contents of portable toilets, under 310 CMR 15.502 and MGL c. 111 section 31B.

The permit is what lets a hauler lawfully move the waste from the unit to the disposal site. The site should ask for the permit before the first visit and keep a copy with the rental file. A hauler without a current permit for the town should not be used.

Can a local board set stricter rules?

Yes. Boards of health may set stricter local rules than the state, so the hauler's local permit and any local conditions should be checked for each town.

A permit application in one town may ask for more detail than the state text, and the hauler should be able to show that its permit covers the work in that town. The provider can say which local board issued each permit it holds.

Where does the waste go after it is removed?

To an approved disposal site, which the hauler names under the state rules. The waste is not left at the job, the event or the rental location.

The disposal site is the end of the chain, and the record of the disposal is the proof that the waste was handled correctly. A site manager who wants to see that record should ask the provider for it, rather than relying on the vehicle's appearance.

Who is responsible for the waste?

The provider that removes the waste is responsible for it under its hauler permit. The event or job site is responsible for keeping units accessible and for reporting any spill or misuse.

A spill, a unit emptied on the ground, or a waste drain used for disposal are all problems the site should report to the provider and, where relevant, to the local board of health. Responsibility is split between the hauler's permit and the site's own cooperation.

Options

Types and options for waste handling and disposal

Routine waste removal

Waste taken from a unit on a scheduled visit, under the hauler's permit and taken to the approved site.

Event waste removal

Waste from a cluster of units emptied across a single event day, with the removal recorded for the event's file.

Local-rule removal

A removal in a town whose board sets stricter rules than the state, where the hauler's local permit is checked before the work.

Suffolk County

Why waste handling and disposal is different in Greater Boston

Boston's neighboring municipalities each run their own boards of health, and a hauler's permit should be checked for the specific town where the work is done.

The state hauling rules set the permit requirement, and a local board can add conditions for work in its own town, so the local board is the one to ask about any extra step.

One call and it gets handled.

Most waste handling and disposal calls are scheduled the same day when a technician is free, and you approve the price before any work starts.

Related

Servicing and Cleaning

Scheduled servicing and cleaning of portable toilets on Boston events and job sites, set by how many people use them and by the season.

Long-Term Job Site Rental

Portable toilets kept on a Boston job site for months, serviced on a schedule and checked through the winter snow and the spring rain.

Public Event Portable Toilets

Portable toilets for Boston public events, planned for the permit file and sized by the operator from the expected crowd and the event's length.

Guides

Read before you book

FAQ

Waste Handling and Disposal FAQs

Who needs a Board of Health permit for portable toilet waste?

A hauler that removes or transports septage or the contents of portable toilets. The permit is issued under MGL c. 111 section 31B and 310 CMR 15.502.

Where is the waste taken?

To an approved disposal site, which the hauler names under the state rules.

Can my town have stricter rules?

Yes. Boards of health may set stricter local rules, so the hauler's permit for the specific town should be checked.

Can I ask to see the hauler's permit?

Yes. Ask the provider for its current Board of Health permit before the first visit.

Who do I contact about a waste problem?

Call the provider first, and then the local board of health for the town where the problem occurred.

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