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Portable Toilet Questions for Boston, MA

The questions below cover the points people ask most when booking a portable toilet in Boston: how the count is set, what the Massachusetts accessibility rule requires, which permit applies and where the waste goes.

  • Standard units, ADA units and handwash stations
  • Construction sites, festivals and private events
  • Delivery, servicing and pickup scheduled around your dates

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Fastest: call (888) 351-0294. Or send this and we call you back.

Topic 1

Counts and accessibility

How many units does an event need?

No City ratio is published for portable toilets. The count is set from headcount or crew size, event length and whether alcohol is served.

How many accessible units are required?

At a temporary event with clustered units, at least 5% and never fewer than one, under 521 CMR 30.1.2.

Are construction units accessible?

Units used only by construction personnel are exempt under the Board's notice. Shared units are not exempt.

Can I add units at short notice?

Call the provider. Availability and the delivery time depend on the route and the date.

Topic 2

Permits and events

Which office issues the event permit?

The Mayor's Office of Consumer Affairs and Licensing issues the special-event permit for outdoor public events.

When must I file?

At least 30 days before a large event and 20 days before a smaller one, as the City publishes. Confirm with MOCAL.

What does a 1,500-capacity event need?

A Special Events Emergency Action Plan and a site map to the Office of Emergency Management, before the permit is approved.

Do neighboring cities need separate permits?

Yes. Cambridge, Somerville, Brookline and the others each set their own rules.

Topic 3

Delivery, servicing and waste

How is a unit delivered to a tight block?

The truck route is checked first, the stop is planned, and the unit is carried from the nearest legal spot if needed.

How often is a unit serviced?

The interval is agreed for each site, based on use, the season and the length of the rental.

Where does the waste go?

It is removed under a Board of Health hauler permit and taken to an approved disposal site.

Who collects the unit?

The provider collects it on the agreed day, and confirms the time on the day before.

Topic 4

Booking

Do you publish prices?

No dollar figure is published on this site. The provider confirms the price for your site before delivery.

What should I send?

The site address or ZIP, where the unit will stand, the dates, the headcount or crew size, and whether food or alcohol is served.

Are there reviews on this site?

No reviews are published on this site. Ask the provider for references if you want them.

Can I change the rental after booking?

Yes, by agreement with the provider, and the change is confirmed in writing.

Question not answered here?

Call and ask. A technician will give you a straight answer, even if the answer is that you do not need us.

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